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Install on ShopifySupport email
Email feedrescue.api@gmail.com with your Shopify domain, scan ID if you have one, and the issue code or product example you are looking at.
Useful context to include
Protect sensitive information. Do not send passwords, access tokens, recovery codes, API secrets, payment details, buyer, customer, or order data, unsanitized screenshots, or unnecessary personal data. FeedRescue support will never ask for your password or recovery code.
- Shopify store domain and whether the app is already installed.
- Checker scan ID, Merchant Center issue code, or affected product handle.
- Whether you need monitoring, a fix-plan review, or help understanding a merchant-action issue.
- Any Google Merchant Center message text you can safely share.
Before applying fixes
FeedRescue should show what it detected, why it matters, and which safe fix method is proposed. If a field requires merchant knowledge, support should help identify the missing input instead of inventing it.